Shipping policy
At De Colores HTV & DTF, we currently offer local pickup only. Shipping is not available at this time.
Local Pickup
All completed orders must be picked up at:
De Colores HTV, LLC
2003 N Veterans Blvd, Suite 1
San Juan, TX 78589
Please wait until you receive confirmation that your order is ready before arriving for pickup.
Pickup Hours
Monday – Friday: 10:00 AM – 6:30 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Pickup availability may vary on holidays or during special business closures.
Order Processing
Turnaround times vary depending on:
- Product type
- Order quantity
- Artwork readiness
- Customization requirements
- Current production volume
- Equipment availability
If you have a specific deadline, please contact us before placing your order.
Ready-for-Pickup Notification
Once your order is completed, we may contact you using the phone number or email address provided with your order.
Please make sure your contact information is accurate.
Pickup Responsibility
Customers are responsible for picking up completed orders in a timely manner.
When picking up your order, we recommend reviewing the items before leaving whenever possible.
If you notice a production issue, please contact us as soon as possible so we can review the order.
Unclaimed Orders
Orders that remain unclaimed for an extended period may be subject to storage limitations. Please contact us if you are unable to pick up your order within a reasonable timeframe.
Shipping Availability
Shipping is currently unavailable.
If shipping is added in the future, this policy will be updated with applicable shipping methods, rates, delivery estimates, and other requirements.
Contact Us
If you have questions about pickup or your order status, contact:
De Colores HTV & DTF
2003 N Veterans Blvd, Suite 1
San Juan, TX 78589
Phone: 956-258-5510
Email: decoloreshtv@gmail.com
Last updated: September 3, 2026